Category: Telecommunications Installation | show me more
160 London Road
Landline: 0845 880 2216
Landline: 0845 450 2012
Fax: 0845 880 2217
Service and Support
Providing outstanding customer service and support is integral to everything we do at Charm. Our business continues to grow thanks mainly to referrals from happy clients who have recommend us to friends and associates.
We therefore recognise the importance of treating all clients with the same high levels of respect regardless of how much they spend or their position within an organisation. Our commitment to clear communication, understanding your individual needs and exceeding your expectations is vital to the success of Charm.
At Charm we offer fully tailored service and support plans so that our clients only pay for the level of service they actually need. All our service plans are based on one of three basic models. Each contract is tailored from this starting point to suit individual needs and circumstances, such as the critical/non-critical nature of equipment and available budget.
We provide space planning, technology integration and full interior office design services. These range from provision of computer generated floor plans and rearranging existing equipment to maximise space, through to total office refurbishment incorporating the very latest technologies.
We know that expensive equipment and design work wont make your office a success if your users' needs havent been understood and incorporated into the finished design. That is why we take time listening to users of our solutions and get key personnel involved to ensure everyone becomes committed to making the reorganization work.
Charm combine experience, technology and creative thinking to deliver unique, affordable telecommunications, data, audio visual and planning solutions. The dedicated team design, supply, implement and support solutions to directly and measurably address specific business needs.
Trade Bodies / Associations Proud members of the Federation of Small Businesses
Specialist Services Voice and Video over IP specialists.
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