Parcelhero
Categories: Courier Services, Delivery Categories: Courier Services, Delivery
Address: PO Box 658, Brentford, Middlesex, TW8 1BS
Landline: 020 8758 4999
Landline: 0800 880 4558
Landline: 0844 880 4558
Website: www.parcelhero.com
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Website: www.parcelvision.com
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Business Profile
Any size, any weight, anywhere UK & International Courier Service
1 Reviews
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This was my first time, and undoubtedly my final one, using this company for shipping a small parcel from the UK to an EU country. Not only did the delivery arrive five days behind schedule, but they also engaged third-party customs agencies in attempts to extract additional fees. Rather than contacting customs directly, the recipient was approached by a third-party customs agent, requesting an extra €20 for customs declaration—despite having already provided detailed and clear documentation. Upon querying the significant delay in parcel delivery, their response amounted to a mere apology coupled with a vague assurance to strive for improvement. However, the frustration didn't end there. A week following the belated arrival of the parcel, I was astounded to receive an invoice, along with an AUTOMATIC (!!!) debit card CHARGE, citing "incorrect weight and measurements of the parcel provided." This development left me stunned. Subsequent attempts to seek clarification from the company onl
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